:root{color-scheme:light dark;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}body{margin:0;background:#0f172a;color:#e2e8f0}a{color:inherit;text-decoration:none}.shell{display:grid;grid-template-columns:240px 1fr;min-height:100vh}.sidebar{padding:20px;border-right:1px solid #1e293b;background:#020617}.content{padding:24px}.card{border:1px solid #1e293b;border-radius:12px;padding:16px;background:#0b1220}.grid{display:grid;grid-gap:16px;gap:16px}.grid.kpi{grid-template-columns:repeat(auto-fit,minmax(180px,1fr))}.table{width:100%;border-collapse:collapse}.table td,.table th{border-bottom:1px solid #1e293b;padding:10px 6px;text-align:left}.toolbar{display:flex;gap:12px;flex-wrap:wrap;margin-bottom:14px}button,input,select,textarea{background:#020617;color:#e2e8f0;border:1px solid #334155;border-radius:8px;padding:8px 10px}.kpiStrip{display:grid;grid-gap:14px;gap:14px;margin:0 0 20px;grid-template-columns:1fr}@media (min-width:720px){.kpiStrip{grid-template-columns:repeat(2,minmax(0,1fr));max-width:960px}}.kpiStripCard{border:1px solid #1e293b;border-radius:14px;padding:18px 20px;background:linear-gradient(160deg,#0f172a,#0b1220 55%,#070d18);box-shadow:inset 0 0 0 1px rgba(255,255,255,.03),0 10px 28px rgba(0,0,0,.35)}.kpiStripLabel{font-size:11px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:#94a3b8;margin:0 0 12px;line-height:1.35}.kpiStripValue{font-size:clamp(2rem,4vw,2.5rem);font-weight:800;letter-spacing:-.04em;color:#f8fafc;margin:0;line-height:1;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.kpiStripFoot{margin:12px 0 0;font-size:12px;line-height:1.45;color:#64748b;max-width:42ch}.kpiStripFoot code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;color:#94a3b8}.kpiStripCardLink{display:block;color:inherit;text-decoration:none;border-radius:14px;outline:none}.kpiStripCardLink:focus-visible{box-shadow:0 0 0 2px #0ea5e9}.kpiStripCard--interactive{transition:border-color .15s ease,box-shadow .15s ease,transform .12s ease}.kpiStripCardLink:hover .kpiStripCard--interactive{border-color:#334155;box-shadow:0 12px 32px rgba(0,0,0,.45);transform:translateY(-1px)}.opsPendingWrap{margin-top:8px}.opsPendingSearchRow{margin-bottom:12px}.opsPendingToolbar{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px 16px;margin-bottom:12px}.opsPendingToolbarMain{flex:1 1 220px;min-width:0}.opsPendingToolbarMeta{flex:0 0 auto;display:flex;flex-wrap:wrap;align-items:center;justify-content:flex-end;gap:10px 14px;font-size:12px;color:#64748b;line-height:1.35}.opsPendingLastUpdated{white-space:nowrap}.opsPendingRefreshBtn{margin:0;padding:0;border:none;background:none;cursor:pointer;font:inherit;font-size:12px;color:#94a3b8;text-decoration:underline;text-underline-offset:3px}.opsPendingRefreshBtn:hover:not(:disabled){color:#cbd5e1}.opsPendingRefreshBtn:disabled{cursor:not-allowed;opacity:.55;text-decoration:none}.opsPendingSearchInput{width:min(100%,380px);max-width:100%;font-size:14px}.opsPendingSearchInput:focus{outline:none;border-color:#64748b;box-shadow:0 0 0 1px rgba(148,163,184,.35)}.opsPendingSearchEmpty{border:1px solid #1e293b;border-radius:12px;background:#0b1220;padding:28px 20px;text-align:center}.opsPendingSearchEmptyTitle{margin:0;color:#cbd5e1;font-size:15px;font-weight:600}.opsPendingSearchEmptyHint{margin:8px 0 0;color:#64748b;font-size:13px}.opsPendingOperationalEmpty{border:1px solid #1e293b;border-radius:12px;background:linear-gradient(180deg,#0f172a,#0b1220);padding:36px 24px;text-align:center;max-width:520px;margin-inline:auto}.opsPendingOperationalEmptyTitle{margin:0;color:#e2e8f0;font-size:17px;font-weight:600;letter-spacing:-.01em;line-height:1.35}.opsPendingOperationalEmptyHint{margin:12px 0 0;color:#64748b;font-size:14px;line-height:1.55;max-width:400px;margin-inline:auto}.opsTableScroll{overflow-x:auto;border:1px solid #1e293b;border-radius:12px;background:#0b1220}.opsPendingTable{min-width:1040px}.opsPendingActionsCell{display:flex;flex-direction:column;align-items:flex-start;gap:8px}.opsPendingToggleBtn{margin:0;padding:6px 10px;border-radius:8px;border:1px solid #334155;background:#0f172a;color:#94a3b8;font-size:12px;font-weight:600;cursor:pointer;white-space:nowrap}.opsPendingToggleBtn:hover{border-color:#475569;color:#e2e8f0;background:#1e293b}.opsPendingWhatsAppBtn{margin:0;padding:6px 10px;border-radius:8px;border:1px solid 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dd{margin:0;font-size:14px;line-height:1.45;color:#e2e8f0}.cellFollowup--none{color:#64748b;font-size:13px}.cellFollowup--sent{color:#cbd5e1;font-size:13px;font-weight:600}.opsPendingTable th{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:#94a3b8;font-weight:800}.cellTime--calm{color:#94a3b8}.cellTime--soon{color:#fde68a;font-weight:600}.cellTime--critical{color:#fca5a5;font-weight:700}.cellTime--overdue{color:#f87171;font-weight:800}button.btnUrgent{padding:8px 12px;border-radius:8px;border:1px solid #c2410c;background:linear-gradient(180deg,#f97316,#ea580c);color:#0f172a;font-weight:800;font-size:12px;letter-spacing:.02em;cursor:pointer;white-space:nowrap}button.btnUrgent:disabled{opacity:.45;cursor:not-allowed}button.btnUrgent:not(:disabled):hover{filter:brightness(1.06)}.dashboardByServiceCard{margin-top:4px}.dashboardByServiceList{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px}.dashboardByServiceListItem{display:flex;align-items:baseline;justify-content:space-between;gap:16px;padding:10px 12px;border-radius:8px;border:1px solid #1e293b;background:#0f172a}.dashboardByServiceListLabel{font-size:14px;color:#cbd5e1}.dashboardByServiceListCount{font-size:15px;font-weight:800;color:#e2e8f0;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}